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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josh Roberts

January 8, 2024

5  out of  5
rating by Josh Roberts
"My family and I have been with State Farm for 20 years and have numerous agents over that time. Lisa Godwin and her team have been the best we’ve ever worked with. They’ll work with you to get the best coverage at the best price. When our daughter turned driving age, Lisa worked with us to get the best coverage and price and even took time to talk with her about safe driving. A personal touch you don’t get at many places anymore. If you’re looking for the best agent in WV, look no further!"
We responded:
"Thank you Josh, we take Teen Driver's serious at our agency and try to let them know what to to do if they have an accident. I want them to know me and feel comfortable with us. Your family is amazing and your daughter is a rock star!! Thank you for trusting us with your family's needs!! "
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Charlie Davee

December 15, 2023

5  out of  5
rating by Charlie Davee
"Best State Farm agent ever...She truly is a good neighbor! Hit a deer, and she was so helpful with my claim. She even called the rental car company to get me a rental car when my car was in the shop!"
We responded:
"Thank you Charlie, so sorry for my late response but I've been locked out of the Google business for a little while. So glad we were able to help you! You and your wife are delightful and we are so happy that you trust our agency and State Farm for your insurance needs!! "
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Ryan M.

November 19, 2023

5  out of  5
rating by Ryan M.
"Switched vehicles and needed an insurance change quickly (work). With the help of Lisa and Mike, I was able to do it while having to deal with DMV. Which can be a headache, as we all know. They helped the day be painless with their immediacy. They saved me $47 from my previous insurance, as well, cutting down my insurance by a third. Greatly appreciated and highly recommend for their thoughtfulness and professionalism."
We responded:
"Thank you so much Ryan and you were a pleasure to work with. Most people don’t realize they can text us at 304-984-0000 which makes it super easy and efficient. We look forward to helping you for many years to come. "
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Maryjane Parsons

September 14, 2023

5  out of  5
rating by Maryjane Parsons
"Great people doing a great job 👍"
We responded:
"Thank you Maryjane for you kind words. We always strive to assist our policyholders to the best of our abilities. You’re a sweetheart! "
Profile photo of Kenneth Coleman

Kenneth Coleman

August 20, 2023

1  out of  5
rating by Kenneth Coleman
"My car was hit a year ago. Car crossed center line and hit my mirror. The mirror pieces flew back and scratched the side of my car. Person that hit me didn’t stop. State Farm recommended joe Holland to do repairs. Should have been easy. Replace mirror and fix 3 scratches on side. Very small scratches just on top of paint. They painted the whole side of my cat and did a terrible job. I called State Farm and told them I wasn’t happy and what to do. They said no worries we will make sure it’s back to the way it was before you got hit. After them repainting and 40 days it was still terrible. I picked it up because I wanted my car and told State Farm I wanted it done some where else. They had me meet a guy from State Farm at the place I picked. He looked at it and said they would have to do some things and the shop would call me when they got the go ahead. Been a year now and still haven’t heard anything. No calls texts or emails. Still driving with a messed up paint job. I’d give no stars to State Farm and my agent but you can only go as low as one. It’s been the worst insurance company I’ve ever dealt with. Do not recommend Lisa or State Farm!!!"
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Markus Bays

April 6, 2023

5  out of  5
rating by Markus Bays
"Lisa saved me over $200 a month on a new policy and adding my first time driver son. Very good customer service and quick call backs. Staff is friendly and personable."
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Danial Martin

September 6, 2022

5  out of  5
rating by Danial Martin
"Great service! Linda is awesome! Got a low rate as well. Highly recommended!"
We responded:
"Thank you so much Danial, yes Linda Taylor is a wonderful addition to our team. She is full of knowledge, provides low rates and her smile will light up your day."
Profile photo of Valerie Burns

Valerie Burns

June 25, 2022

5  out of  5
rating by Valerie Burns
"Lisa and her team are the best, always willing to help in whatever your needs are and willing to go the extra mile to make sure your needs are met. They are professional, friendly and have always treated me like family, I highly recommend Lisa and her team!"
We responded:
"Thank you Valerie! We love you and your family. You guys have been wonderful policyholders and well, friends! Thanks for the pet grooming referral!"
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Mindy Ferrell

June 1, 2022

5  out of  5
rating by Mindy Ferrell
"Excellent customer service! Staff is knowledgeable and helpful; they not only saved me a lot of money but have provided top-notch customer service. I recently switched to State Farm after many years with another insurance provider. I wish I would’ve called this agency a lot sooner!"
We responded:
"We are so happy we saved you money. I keep telling folks we are not your grandparents company like some think. We are here to help and put money back in your pocket. Plus we’ll help with a smile and top notch service. "
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Heather White

September 30, 2021

5  out of  5
rating by Heather White
"Lisa Godwin is very professional in every aspect but as well gives you the quality feeling like you belong like family! To me that’s very important a business standpoint it’s about understanding others on a personal level. She always responds timely and efficiently! Doing her job to the most exceedingly form you could ask!"
We responded:
"Thank you so much Heather, that’s quite a compliment. We love helping you with your insurance needs and questions."
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Della Williams

September 3, 2021

5  out of  5
rating by Della Williams
"Very nice try’s to help very responsive & very reasonable!!!"
We responded:
"Thank you so much for your comment! We work hard to help our policyholders and you’re a pleasure to work with."
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The Simpson's

August 24, 2021

5  out of  5
rating by The Simpson's
"Lisa is always very personable. She makes you feel like she is your insurance partner doing what is best for you and your family."
We responded:
"Thanks so much Simpson’s! You guys are a delight 😍."
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Rhiannon Taylor

February 19, 2021

5  out of  5
rating by Rhiannon Taylor
"Lisa is awesome! Always willing to help and and answer any question I have."
We responded:
"Thank you so much Rhiannon for this nice compliment! Our office really cares about helping our policyholders. Have a great weekend!"
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Justin Cowley

July 4, 2020

5  out of  5
rating by Justin Cowley
"Lisa’s great. Her office and staff are nothing but professional and friendly all the time. Lisa is willing to get to know each and every client and that’s why she’s such a special agent! She cares."
We responded:
"Thank you Justin"
Profile photo of HAYLEY WISEMAN

HAYLEY WISEMAN

June 14, 2020

5  out of  5
rating by HAYLEY WISEMAN
"Lisa Godwin and her staff are always so helpful when needed! Linda Taylor (an employee) helped me so much when I was rear ended. She helped me get everything figured out with the other insurance company and made me feel better about the accident! I know I can call at anytime and they are always willing to help!"
We responded:
"Thank you Hayley"
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Patrick donahoe

March 17, 2020

5  out of  5
rating by Patrick donahoe
"Lisa is s great insurance agent. When Bill Triplett died and then his son Jimmy retired I was concerned but Lisa has been great !! MY OPINION HAS CHANGED NEGATIVELY"
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Mark Moss

March 1, 2020

5  out of  5
rating by Mark Moss
"They served my family well for decades and recently notarized something for me in a pinch thank you State Farm"
We responded:
"Thank you Mark."
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Linda Bricker

February 7, 2020

5  out of  5
rating by Linda Bricker
"Always successfully helpful. Has been taking care of me for decades"
We responded:
"Thank you Linda."
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Bethany E. Ward

February 8, 2019

5  out of  5
rating by Bethany E. Ward
"We don’t make a lot of claims, but when we do Lisa and her team are so helpful!"
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Rhonda Layne

December 30, 2018

5  out of  5
rating by Rhonda Layne
"If you are searching for an all around insurance agency and/or representative and have questions, I would like to suggest you give Lisa Godwin or Linda Taylor a call with State Farm. These ladies are fantastic."
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Robin James

August 4, 2018

5  out of  5
rating by Robin James
"Love these people and thier genuine interest in helping you."